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Admin Guide > Appendix L: Requirements Reference
Appendix L: Requirements Reference
This section provides a reference to the supported versions and requirements of the various components used in the deployment and operation of ICE version. 3.6.5.
*Applicable Versions:
ICE Release Versions:
iceos-release-3.6.5-git-e61036a-6265.zip
release-iceos-airgap-release-3-6-5-44600.44601.zip
ice_gateway_airgap_docker_3.6.5_8825.zip
grafana dashboards 3.6.5.zip
ice agent windows 3.6.5-2793.zip
ice-agent-3.6.5-2793-linux.x86_64.zip
ice mobile ios 3.6.5:6123.zip
ice mobile android 3.6.5:6123.zip
iceos-release-3.6.5-git-e61036a-6265.zip
release-iceos-airgap-release-3-6-5-44600.44601.zip
ice_desktop_mac_3.6.5:32644-x64.zip
ice_desktop_msi_3.6.5:32644.zip
ice_desktop_nsis_3.6.5:32644.zip
ice_desktop_web_3.6.5:32644.zip
ice_agent_airgap_docker_3.6.5_2793.zip
Kubernetes Version:
Minimum supported version: 1.28
Maximum supported version: v1.31
Important: The values below are not the recommended values, they are the minimum values. Additional cores and/or RAM will increase speed. Additional drive memory will increase recording capacity. Use this section to establish the baseline you can deploy on if you have no choice, but always endeavor to upgrade when possible.
ICE Desktop Client PC Minimum Requirements
OS
Windows 10 Enterprise 64-bit operating system (or newer)
Component
Cores
RAM
Disk Space
Minimum
4
8GB
1GB
*Version Compatibility:
ICE Desktop is not backwards compatible with previous versions of ICE Server. The Desktop/Server versions should match. Older versions may appear functional, but should not be used.
 
ICE Mobile Client Device Minimum Requirements
OS
Android or iOS. The latest three versions are supported.
 
ICE Server Host Machine Minimum Requirements
See the Virtualization Guidance section of the ICE Server Installation Guide for more detail.
Package:
iceos-release-3.6.5-git-e61036a-6265.zip.
release-iceos-airgap-release-3-6-5-44600.44601.iso
Deployment Size
Cores
RAM
Disk Space
Lite
4
16GB
250GB
Small
8
32GB
500GB
Medium
12
48GB
750GB
Large
16
64GB
1TB
 
ICE Gateway Host Machine Minimum Requirements
Applies to Telephony, ISSI, and DFSI components.
Component
Cores
RAM
Disk Space
Minimum
4
16GB
250GB
OS
Ubuntu, Redhat, or centOS
USB Dongle
A hardware USB key (dongle) is required for operation of a DFSI or ISSI Gateway. The key must be inserted into the Host VM in a USB port accessible to ICE. (Not required for Telephony).
Docker
Docker must be installed on the VM. Docker is not pre-installed or automatically installed. For instructions on deploying Docker refer to: https://docs.docker.com/engine/install/.
NTP Enabled
Network Time Protocol (NTP) must be enabled on any host running an ICE Gateway for DFSI, ISSI or Telephony. NTP ensures Gateways remain synchronized with the same time source as all other ICE components (ICE Server, ICE Desktop Clients, ICE Gateways).
ICE Server API Key
The API key for your ICE Server will be required during configuration. It can be copied from the ICE Desktop > Settings > License > API Key tab.
 
ICE Agent Host Machine Minimum Requirements
Applies to Rallypoint, Reflector, Patch, and Archiver components.
Component
Cores
RAM
Disk Space
Minimum
4
8GB
64GB
OS
*CentOS 9
*macOS 13 or newer
*RHEL 9
*Ubuntu Linux 24.04 LTS or newer
*Windows 10 or newer
Ports
TCP Inbound Port: 7443, 443, and 80
 
LDAP AD LDS Supported Versions
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2