Manual Server Backups

Admin Guide > Appendix A: Troubleshooting > Manual Server Backups

In addition to scheduled backups, you should backup your server prior to beginning troubleshooting or upgrading. For instructions see the Manual Server Backup section in Appendix H: Database Operations.

Restarting Patch Servers

If valid patch servers are disconnected, use the following commands to restore the connection. You can determine the connection state of a patch server on ICE Desktop in Settings > Patch Servers.

Reconnect the default (cluster) Patch Server
Use kubectl to restart to the default (cluster) Patch Server:

kubectl -n ice-rallypoint delete pod -l app=patch

Reconnect the external (docker host) Patch Server
On the docker host, use docker to restart the patch-agent and the patch:

docker restart patch-agent

docker restart patch