Requirements
This section provides a reference to the supported versions and requirements of the various components used in the deployment and operation of ICE version. 3.6.
Applicable Versions: ► ICE Release Version:
3.6.0
► Kubernetes Version:
Minimum supported version: 1.28
Maximum supported version: v1.30
Important: The values below are not the recommended values, they are the minimum values. Additional cores and/or RAM will increase speed. Additional drive memory will increase recording capacity. Use this section to establish the baseline you can deploy on if you have no choice, but always endeavor to upgrade when possible.
ICE Desktop Client PC Minimum Requirements | ||||||||
OS | Windows 10 Enterprise 64-bit operating system (or newer) | |||||||
Component | Cores | RAM | Disk Space | |||||
Minimum | 4 | 8GB | 1GB | |||||
| Version Compatibility: | ICE Desktop 3.6 is not backwards compatible with previous versions of ICE Server. If you are using ICE Server Version 3.6, then you must use ICE Desktop 3.6 or newer. Older versions may appear functional, but should not be used. | |||||||
ICE Mobile Client Device Minimum Requirements | ||||||||
OS | Android or iOS. The latest three versions are supported. | |||||||
ICE Server Host Machine Minimum Requirements | ||||||||
See the Virtualization Guidance section of the ICE Server Installation Guide for more detail. | ||||||||
Package: | iceos-release-3.6.0-git-c04155f-5733.zip. release-iceos-airgap-release-3-6-0-43854.43856 | |||||||
Deployment Size | Cores | RAM | Disk Space | |||||
Lite | 4 | 16GB | 250GB | |||||
Small | 8 | 32GB | 500GB | |||||
Medium | 12 | 48GB | 750GB | |||||
Large | 16 | 64GB | 1TB | |||||
ICE Gateway Host Machine Minimum Requirements | ||||||||
Component | Cores | RAM | Disk Space | |||||
Minimum | 4 | 16GB | 250GB | |||||
OS | Ubuntu, Redhat, or centOS | |||||||
USB Dongle | A hardware USB key (dongle) is required for operation of a DFSI or ISSI Gateway. The key must be inserted into the Host VM in a USB port accessible to ICE. (Not required for Telephony). | |||||||
Docker | Docker must be installed on the VM. Docker is not pre-installed or automatically installed. For instructions on deploying Docker refer to: https://docs.docker.com/engine/install/. | |||||||
NTP Enabled | Network Time Protocol (NTP) must be enabled on any host running an ICE Gateway for DFSI, ISSI or Telephony. NTP ensures Gateways remain synchronized with the same time source as all other ICE components (ICE Server, ICE Desktop Clients, ICE Gateways). | |||||||
ICE Server API Key | The API key for your ICE Server will be required during configuration. It can be copied from the ICE Desktop > Settings > License > API Key tab. | |||||||
ICE Agent Host Machine Minimum Requirements | ||||||||
Component | Cores | RAM | Disk Space | |||||
Minimum | 4 | 8GB | 64GB | |||||
OS | CentOS 7macOS 13 or newerRHEL 7Ubuntu Linux 18.04 LTS or newer Windows 10 or newer | |||||||
Ports | TCP Inbound Port: 7443 | |||||||
LDAP AD LDS Supported Versions | ||||||||
Windows Server 2016 | ||||||||
Windows Server 2012 R2 | ||||||||
Windows Server 2012 | ||||||||
Windows Server 2008 R2 | ||||||||