Managing Alerts
Alert Notifications are audio or text alerts sent by a user on a channel and received by all other users on that same channel. You can send audio alerts, which are pre-recorded audio clips, or message alerts, which are preconfigured or custom text.
Alert Notification Rules
Alerts are available in Enterprise Mode on ICE Mobile, Desktop, and Web clients.► For consistency in tactical operation, Alerts are omitted when running in Tactical Mode.
When you send an alert, users on the selected channel(s) receive a brief screen notification, an audio reception tone, and their unread Notification counter (bell icon) increases by one.The Notifications screen displays a list of all undeleted Notification you have sent or received. They can be deleted using the Delete (trash) icon allows Notification ToastPops-up on receipt of a notification and consists of the sender's name, the header, and a preview of the first line (if there is one).
After 5 seconds, the toast dismisses itself by sliding off screen.
Notification Icon
Click to open the Notifications panel.
The red number of notifications on the icon is not related to the read/unread status of the notifications, but rather a total count of all notifications.
Notification Panel► Displays all existing notifications. click View to see in full.
► Click the Delete (trash) icon to delete the notification.
► Click Remove All to clear all notifications and clear the notifications count dot.
