Additional Resources
Access to the Instant Connect Enterprise support portal requires an account to be created.
To create a support portal account:
2. Click the
Create your Instant Connect Portal Account link.

3. Complete the form and click Submit.
Check your email for the account access information.
ICE Documentation
In addition to the ICE Admin Guide, (this document), the following documents are also available on the Instant Connect Support Portal.
ICE Server Installation GuideCovers the installation of the ICE Server in standard, georedundant, or multi-node configuration.
ICE Desktop User GuideCovers the installation and operation of the ICE Desktop client.
ICE Mobile User GuideCovers the installation and operation of the ICE Mobile client.
ICE Radio and Telephony Gateway GuideCovers integration with Radio Systems and External Telephony using an ICE Gateway.
ICE Technical OperationsCovers how ICE works, the internal components of ICE, and their interoperation.
ICE Data DictionaryCovers how data is stored and related in ICE.
ICE Upgrade GuideCovers upgrades from previous versions of ICE.
ICE Release NotesCovers changes introduced in this release, corrected issues, and known issues.