INTRODUCTION

ICE Server™ is the management and provisioning server component of the Instant Connect Enterprise (ICE) solution. ICE Server provides administrative functions like authentication, authorization, channel/account management, and many others. This guide explains how to administer, operate, modify, and extend an ICE 3.6.6 Server that has already been installed.

ICE Version for Reference:

The instructions in this documentation are specific to the following versions ICE:

ICE Release Version: 3.6.6:45204

ICE Filenames and Versions: see the Requirements Appendix.

To install an ICE Server

For installation instructions, refer to the ICE Server Installation Guide and the ICE Desktop User Guide. Both documents are available on the Instant Connect Support website. Licenses may also be obtained through support.

To license an ICE Server

For instructions to apply an existing license, see the Licensing ICE appendix.

To deploy a Radio or Telephony Gateway

Refer to the ICE Radio and Telephony Gateway Guide for instructions on deploying a Radio Gateway for integration with a Radio System or a SIP PBX for external PSTN calling.

Primary Sections in This Document:

ICE Administration
Covers general administrative tasks such as creating and managing users, channels, and groups.

ICE Configuration
Covers configuration tasks that require the creation and deployment of ICE components.

APPENDICES
Covers all extensibility configuration instructions except Gateway instructions (in the ICE Radio Gateway Guide). Troubleshooting, database operations, SSO configuration, ICE Agent operation, certstore creation, requirements, and more are all located in the Appendices.