Configuring Login Authentication
ICE provides support for the following Authentication Mechanisms located in the Settings > Organization > Authentication tab.
Username and Password
This option is the default authentication mechanism and always present as a link at the bottom of the ICE login page. Select this mechanism if you are not using the other two.
Note: This option stores the user’s profile locally in the Instant Connect database. Changes to a user’s name, email address, password and profile (metadata) can be made in the ICE Desktop interface when logged-in as an administrator.
LDAP: See
LDAP SSO Configuration in
Appendix I: Single Sign-On Configuration.
LDAP
(Lightweight Directory Access Protocol) is an open, vendor-neutral protocol used for accessing and maintaining distributed directory information services over an IP network. Support for LDAP requires configuration in ICE and in LDAP.
Note: This option stores the user’s name, email address, and password in LDAP. Changes to the user’s password and profile (metadata) must be made in the LDAP system.
Note: This option stores the user’s name, email address, and password in Entra. Changes to the user’s password and profile (metadata) must be made in the Entra system.