Introduction
Related Documentation
Requirements
Hardware and Software
Version Compatibility
Installation
Downloading the ICE Desktop Installer
Supported Installation Platforms
Installing ICE Desktop
Command-line Installation Switches (.EXE)
Launching ICE Desktop
Application Instance Rules
Logging In
Verifying Privileges
ICE Desktop Licensing & Organization
Enterprise Mode Licensing
Tactical License Activation
Exiting ICE Desktop
Uninstalling ICE Desktop
Understanding ICE Desktop
Understanding the Dashboard
Understanding Channel Panels
Channel Menu
Encryption Status Indicators
RallyPoint Status Indicators
Patch Status Indicators
Volume Amplitude and Muting
Understanding Your Profile
Operation
Transmitting and Receiving
Accessing Channels
Activating Channels
Single-Channel PTT
Multi-Channel PTT
Latching
Channel Audio Reception
Searching Channels by Name
Muting Channels
Deactivating Channels
Creating an Intercom Channel
Replaying Audio
Channel Audio Settings
Locating People
Managing Alerts
Sending a Message Alert
Sending an Audio Alert
Operating the Map
Viewing Channel Member Locations
Configuring Location Options
Administering Ops Logs
Requirements for Ops Log Functionality
Understanding the Ops Log Window
Operating the Ops Log Window
Upper Controls
Middle Controls
Lower Controls
Creating Ops Logs
Completing Ops Logs
Extracting Ops Logs
Telephony
Making a Phone Call
Making a Private Call
Recent Calls
Call Notifications
Messaging
Engaging in a Conversation
Starting a Conversation
Share an image/video via messaging
Message a Group
Patching
Creating a Patch
Dynamic Talk Groups
DTG Patching Indicators
Creating a Dynamic Talk Group
Activating and Deactivating a Dynamic Talk Group
Editing a Dynamic Talk Group
Tactical Operation
Tactical Settings
Tactical User Identity
Tactical License Activation
Asset Discovery
Managing Missions
Creating Missions
About the Mission Control Channel
About Mission Control Inheritance
Creating a New Mission
Adding Tactical Channels
Create a New Mission from a Passphrase
Opening a Mission
Deleting Missions
Sharing Missions
Workflow Automation
Creating a Workflow
Editing a Workflow
Geofencing
Webhooks
Configuration
General Settings Tabs
Operations Tab
Instant Replay
Cross Mute Location
Network Interface
Hot Keys
Joystick Devices
Notifications Tab
Notifications
Push to Talk Sounds
Error Sounds
Other Sounds
Reporting Tab
Key Features Reference
About ICE Desktop for Web
Appendix A: Troubleshooting
Appendix B: Codec Value Translation
ICE Desktop
Introduction
Related Documentation
Requirements
Installation
Downloading the ICE Desktop Installer
Installing ICE Desktop
Launching ICE Desktop
Logging In
Verifying Privileges
ICE Desktop Licensing & Organization
Exiting ICE Desktop
Uninstalling ICE Desktop
Understanding ICE Desktop
Understanding the Dashboard
Understanding Channel Panels
Understanding Your Profile
Operation
Transmitting and Receiving
Activating Channels
Single-Channel PTT
Multi-Channel PTT
Latching
Channel Audio Reception
Searching Channels by Name
Muting Channels
Deactivating Channels
Creating an Intercom Channel
Replaying Audio
Channel Audio Settings
Locating People
Managing Alerts
Sending a Message Alert
Sending an Audio Alert
Operating the Map
Administering Ops Logs
Understanding the Ops Log Window
Operating the Ops Log Window
Upper Controls
Middle Controls
Lower Controls
Creating Ops Logs
Completing Ops Logs
Extracting Ops Logs
Telephony
Making a Phone Call
Making a Private Call
Recent Calls
Call Notifications
Messaging
Engaging in a Conversation
Starting a Conversation
Share an image/video via messaging
Message a Group
Patching
Creating a Patch
Dynamic Talk Groups
DTG Patching Indicators
Creating a Dynamic Talk Group
Activating and Deactivating a Dynamic Talk Group
Editing a Dynamic Talk Group
Tactical Operation
Tactical Settings
Managing Missions
Creating Missions
About the Mission Control Channel
About Mission Control Inheritance
Creating a New Mission
Adding Tactical Channels
Create a New Mission from a Passphrase
Opening a Mission
Deleting Missions
Sharing Missions
Workflow Automation
Creating a Workflow
Editing a Workflow
Geofencing
Webhooks
Configuration
Operations Tab
Instant Replay
Cross Mute Location
Network Interface
Hot Keys
Joystick Devices
Notifications Tab
Notifications
Push to Talk Sounds
Error Sounds
Other Sounds
Reporting Tab
Key Features Reference
About ICE Desktop for Web
Appendix A: Troubleshooting
Appendix B: Codec Value Translation