ICE 3.6.5
Introduction
Overview
Component Upgrades
ICE OS Patching Policy
Pre-Upgrade Instructions
Upgrade Instructions
A. Power off the ICE Server
B. Review the VM configuration
C. Mount the new .iso to the VM drive
D. Start the ICE Server VM
E. Obtain the Browser Access Code
F. ICE OS Configuration Wizard
Accessing the ICE OS Configuration Wizard
Profile
Network
Kubernetes
Version
TLS Certs
Server
Monitoring
External Log Store
Telephony
Storage
Sync (geo-redundancy)
Finishing Upgrade Installation
G. Completing the Upgrade
Single Node Deployments
Georedundant Deployments
Post Upgrade Steps
Upgrade Grafana Dashboards and CDRs
Applying a 3.6.5 License
ICE Single Node Server 3.5 to 3.6.5 Post-Upgrade
A. Delete RallyPoint Servers
B. Delete Patch Servers:
C. Delete Static Reflectors:
D. Delete Archiver Servers:
E. Update Assigned Channel Defaults:
F. Update PBX Information:
G. Single Node Upgrade Completed
ICE Georedundant Server 3.5 to 3.6.5 Post-Upgrade
A. Update RallyPoints
B. Update Assigned Channel Defaults
C. Update Patch Servers
D. Update Static Reflectors
E. Delete Archiver Servers:
F. Update PBX information
G. Fix Broken RallyPoint Connections
H. Georedundant Upgrade Completed
Ops Logs Synchronization Option
Troubleshooting
Kafka Replication Errors
Accessing MinIO Console
Connecting the Health Status WebSocket
Assigned Channels are not displayed on Desktop
Single Node Channel Resync and Reindex
Georedundant Resync and Reindex
Network Time Procol Synchronization